Welcome to Travel Tonic Private Limited (“Travel Tonic”). By accessing or using our platform, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before using our website or services.
2. Eligibility
You must be at least 18 years old and legally capable of entering into contracts to use
Travel Tonic’s services.
3. Services Provided
Travel Tonic offers a platform for booking accommodations, local experiences, car rentals, and related services. We act as an intermediary between guests, hosts, and service providers.
4. User Accounts
• Users must provide accurate and complete information during registration. • You are responsible for maintaining the confidentiality of your account credentials. • Notify Travel Tonic immediately of any unauthorized use of your account.
5. Booking & Payments
• All bookings are subject to availability and confirmation by the host or service provider. • A 10% platform fee applies to all bookings and services. • Payments must be made through secure payment gateways provided by Travel Tonic.
6. Cancellations & Refunds
• Cancellation policies are specified at the time of booking. • Eligible refunds are processed within 7 business days. • Emergency or special-case cancellations are reviewed individually by our support team.
7. Guest & Host Responsibilities
• Guests must treat properties, hosts, and neighbors with respect. • Hosts must provide accurate listings and maintain safety, cleanliness, and hospitality standards. • Both parties must comply with all applicable laws and Travel Tonic policies.
8. Prohibited Conduct
• No discrimination, harassment, or unlawful behavior is tolerated. • No unauthorized parties, illegal activities, or property misuse. • Users must not upload false, misleading, or infringing content.
9. Liability & Disclaimers
• Travel Tonic is not liable for direct agreements between guests and hosts outside the platform. • We are not responsible for loss, injury, or damage arising from property stays or services, except as covered under our AirCover policy.
10. Privacy
• Personal data is handled according to our Privacy Policy. • We do not share your information with third parties except as required by law.
11. Changes to Terms
• Travel Tonic may update these Terms periodically. Continued use of the platform constitutes acceptance of the revised Terms. • Major updates will be communicated via website and email notifications.
12. Governing Law & Dispute Resolution
• These Terms are governed by the laws of India. • Disputes will be resolved through amicable negotiation or, if necessary, arbitration in Mumbai, India.
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